
Business Operations
Business Operations
& Strategy Manager
Business Operations & Strategy drives mission-critical initiatives across multiple teams at Refonte. We complement and support product, engineering, sales, marketing, and core operations by providing planning, analytical, operational, and strategic support. We are looking for hard-charging generalists who combine analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems and building strong teams and relationships while doing it, we'd love to hear from you!
You will:
- Lead cross-functional initiatives to achieve high-priority outcomes across the business.
- Design, manage, and continuously improve the operational and analytical systems and processes that drive Refonte's success.
- Assist in incubating, seeding, and scaling new teams.
- Address ambiguous, open-ended questions and rapidly develop and refine solutions.
- Identify and create analyses that drive Refonte's growth and evolution as a company.
- Eventually transition to take full ownership of a specific role, team, or opportunity at Refonte.
Ideally, you’d have:
- A strong inclination for deep data analysis, first-principles thinking, and rapid iteration to achieve results.
- A strong focus on outcomes, coupled with a proven ability to be resourceful and adaptive when necessary.
- Experience in product or project management, guiding projects from conception through to launch.
- A relaxed interpersonal style with the ability to build trust and rapport with a diverse group of people.
- A track record of creating and implementing efficient processes and successfully getting them adopted.
- Strong skills in both qualitative and quantitative analysis.
Nice to haves:
- Over 5 years of experience in a strategic, analytical, and operational role at a fast-growing company.
- Experience with SQL or a strong willingness and aptitude to learn it.
- Experience in consulting or finance.
Compensation packages at Refonte for eligible roles include base salary, equity, and benefits. The range displayed on each job posting represents the minimum and maximum target salaries for new hires, based on work location and other factors, including job-related skills, experience, interview performance, and relevant education or training. Refonte employees in eligible roles are also provided equity-based compensation, subject to Board of Director approval. Your recruiter can provide more details about the specific salary range for your preferred location during the hiring process and confirm if the role qualifies for an equity grant. Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for extra benefits such as a commuter stipend.
Please refer to the job posting's subtitle to find the location of this position. For pay transparency, the base salary range for this full-time position in San Francisco, New York, and Seattle is $132,000—$158,400 USD.
About Us:
At Refonte, we believe that the shift from traditional software to AI is one of the most significant changes of our era. Our mission is to accelerate this transition across all industries, and our team is revolutionizing how organizations build and deploy AI. Our products drive the world's most advanced LLMs, generative models, and computer vision systems. We are trusted by leading generative AI companies like OpenAI, Meta, and Microsoft, as well as government agencies such as the U.S. Army and U.S. Air Force, and major enterprises including GM and Accenture. We are expanding our team to expedite the development of AI applications.
We believe that everyone should be able to be their authentic selves at work, which is why we are proud to be an affirmative action employer and an inclusive, equal opportunity workplace. We are dedicated to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or veteran status.
We are dedicated to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at official@refonte.ai. For additional information, please refer to the United States Department of Labor's Know Your Rights poster.
We adhere to the United States Department of Labor's Pay Transparency provisions.
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